Lead Time FAQ
Wait Time: Our current lead time as of 1/25/23 is 2-10 business days for made to order items and 1-2 business days for in stock items. During the Holidays or during a Sale, our lead time may increase due to higher volume. If you need your item(s) by a certain date, please order a couple of weeks in advance (before the date you need your item(s)) and allow time for the holster to be made.
Stages of Production:
-Once your order is submitted, an order number will appear on the screen and you will receive an automated confirmation e-mail with your order details and order number. If you do NOT receive this e-mail, please check your spam folder. If the e-mail is not in your spam folder you may not have entered the order correctly, or the order did not go through.
-When we print out your work order, typically within 1 business day, you will receive an e-mail stating the status of your order has changed.
-By the time your order has begun production we have already quality checked the order, looking for any errors in the options or firearm/light configurations that won't work.
-Once the order is molded it goes through its' second quality check to ensure that it is the correct firearm, color, ride height and cant angle.
-After it passes QC the order is cut down to size.
-After the items are cut to size, they go to our edge finishing department to get the smooth edges that Dara is famous for. This step also takes time, but makes the wait worth it! Most companies will sand the sharp edges and call it a day- not us. We go the extra mile.
-Once all items are edge finished they go through a third quality check. If the items pass QC, assembly begins.
-After assembly the items are quality checked a fourth time by a technician to make sure holsters are all correct and then fit tested with the actual firearm.
-Once everything is assembled a final quality check is conducted to make sure everything makes it into the package.
Orders may run later than the expected wait time for various reasons. If this is the case with your order, you will be notified and provided with the reason for the delayed shipment. Reasons for order delays are listed below:
- Holster did not pass a quality check and needs to be remade or altered
- We are awaiting customer response regarding problem with order
- Waiting on a mold/magazine/light attachment
- Item is very custom and requires extra care and fit testing
- Ran out of materials (it happens!)
If you cannot wait the given lead time for a holster, please take a look at our Quick Ship Holsters to see if there is anything listed that meets your requirements. With our large order volume it is impossible for us to rush any orders.